Frequently Asked Questions
What is your wedding dress delivery time?
Our ready-to-wear wedding dresses are shipped within 14-21 business days of order confirmation. For custom measurements or design changes, this time may vary between 4-6 weeks depending on the workmanship. We recommend placing your order at least 2 months in advance, keeping your wedding date in mind.
How should I choose my size? What happens if I choose the wrong size?
You can choose the most suitable size by checking your body measurements using the detailed "Size Chart" on our product pages. If you are between two sizes, it is recommended to choose the larger size as wedding dresses are more amenable to alterations. You can also contact us for support from our professional team.
What is your return and exchange policy?
Hijyen kuralları ve ürünlerin hassas yapısı gereği, üzerinde herhangi bir değişiklik (boy kısaltma, tadilat vb.) yapılmamış ve etiketi sökülmemiş ürünlerde 14 gün içerisinde iade veya değişim hakkınız bulunmaktadır. Ancak tamamen kişiye özel ölçülerle dikilen gelinliklerde iade kabul edilememektedir.
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